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Issue
 The
efficiency of an organization depends on the
pertinence and the quickness of information
flow. Mail is one of its main vectors. Today
its is often distributed in the form of
photocopies difficult to manage. However to
satisfy a citizen, the response delay to his
claims must be as short as possible.
How automate management of mail to optimize
citizens relationships and reinforce
efficiency and collaborative work in
departments ?
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Answer : Acropolis mail management
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Following of mails since their
delivery until their treatment
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Digitisation of letters individually or by
batch and validation workflow between users
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Historic and following
- OCR and bar
code indexation
- Fast searches : multi
criterion, full text, depending on the
context
- Archiving and classification by thesaurus (ISO 2788)
- Acces to
mail from any computer with an internet
connection or a mailbox
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Following of mail treatment by citizens via
a portal
By managing dematerialized mails, the public
services sector increase its efficiency :
management of a single copy of the original
letter, collaborative work around documents,
predetermined validation workflow, rapid
flow, appropriate answers...
The
organization offers adapted responses,
capitalizes on the relationship with
citizens and work effectively in a
collaborative way in order to increase
consistency and quickness.
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Management of all coming / outgoing / internal
mails