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Issue
 Services
for customer have become essential for each
company which wants to build a profitable
relationship in long term with its customers.
Thanks to it, company's organization can
offers services and products adapted to its
contacts, increase its growth, profitability
and durability.
How can a company :
-
build the history of its customer
relationships in order to know them, to
create their loyalty, to give them the best
answers ?
- manage business files, phone
follow up, meetings ?
- keep business
files to increase collaborative work ?
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Answer : Acropolis document management and
collaborative CRM
Acropolis CRM organises, optimises
and manages CRM process. It permits teams to
be concentrated on their business and to
have a 360° view on their customers.
Acropolis
combines CRM and documents management. It
manages documents (paper, e-mails, fax) and
all other information associated with
business.
Those electronic information are accessible
by each user (according to permissions).
That reinforce information share and
optimize the following cases : management of
files, business, customer relationship,
partners, suppliers, competitor, exchanges
history, organizer, tasks, request,
reporting.
The company can so offers
products and services adapted to its
customers, capitalize on all contact points
with customers and define its collaborative
and unifying strategy.
Read the customer testimony EUREXPO
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