» Companies

 

Electronic document management

 

Customer relationship management

 

Quality/
performance indicators management

 

Complaints management

 

Project management

 

Actors and protocol management

 

Recruitment management

 

Classification
plan
management

 

Filing

 

 

 

 



   » Quality / performance indicators management
 

Issue

Acropolis Quality indicatorsIn the administrative, electronic and multichannel production management field (management of documents, mail, after-sales service, complaints, project...), indicators are necessary. They enable taking effective decisions, to improve services quality and performances.
However achieving statistitics and control pannel is not always easy.

Answer : Acropolis management of quality indicators

Thanks to Acropolis companies and public services can realise indicators, statistics and control panel relating to administrative production management. Those indicators are configure according to needs and update automatically according to the documentary base evolution:
- statistics and control panel follow from Acropolis base
- on line survey via questionnaire which are integrated in Acropolis thanks to key words
- multicriterion requests

 
 

Your benefits

Easiness to take decision Improvement of performances
Improvement of customers services quality
Increase of customers satisfaction
 Better definition of customers needs
Rapid identification of positives and negatives points
Services reliability reinforce

Documentation

Acropolis corresponds to Sarbanes-Oxley law.

Copyright Odyssée Ingénierie - All rights reserved
Use Conditions - Confidentiality charter - Hacking software - Trademark - Lexicon